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💔 Cracks are forming in Meta’s partnership with Scale AI
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- Ruben Mayer, a previous Scale AI executive who joined Meta to help run its new lab, departed after only two months, signaling potential personnel instability within the recent partnership.
- Despite Meta's multi-billion-dollar investment, its TBD Labs is using competing data labeling vendors like Surge and Mercor because some researchers reportedly consider Scale AI's data to be low quality.
- Meta’s AI unit has experienced growing chaos since the partnership, with new talent frustrated by bureaucracy and several longtime members, including researcher Rishabh Agarwal, announcing their departures from the company.
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❌ Salesforce cut 4,000 jobs because of AI agents
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- Salesforce CEO Marc Benioff confirmed slashing 4,000 customer support roles, reducing the team from 9,000 to 5,000 people because AI agents now handle exactly 50 percent of all conversations.
- An "agentic sales" system is now calling back over 100 million leads that the company had not contacted over the last 26 years because it did not have enough people.
- Although humans still take over when an AI agent needs help, Benioff claimed customer satisfaction scores have stayed about the same, a result he called a "stunning" development.
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🤖 Apple launches new AI chatbot for retail staff
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- Apple has reportedly added a new AI chatbot named "Asa" to its internal SEED iPhone app, a tool designed for the company's sales enablement and education staff.
- This functionality is not yet widely available, as many SEED members have stated they do not have access, suggesting a slow rollout or an initial trial phase.
- By keeping the assistant private, Apple avoids the public risk of hallucinations and can provide a resource focused strictly on its own product details and sales tips.
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⚡️ OpenAI plans 1 GW data center in India
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- OpenAI is reportedly seeking local partners to build a data center in India with one gigawatt capacity as part of the $500 billion Trump-backed Stargate AI initiative.
- If developed, this facility would be eight times larger than North India's biggest existing AI-ready site and represent 22 percent of the country’s total forecast capacity for 2030.
- The plan follows a fourfold increase in India's ChatGPT user base over the past year and the launch of a low-cost ChatGPT Go subscription specifically designed for that market.
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🛡️ Amazon stopped Russian hackers targeting Microsoft
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- The Russian state-sponsored group APT29 launched a "watering hole" campaign by compromising legitimate websites to redirect visitors and steal credentials for their Microsoft accounts.
- Attackers used the compromised sites to mimic the official device code authentication flow, aiming to harvest login information for the purpose of ongoing intelligence collection against selected targets.
- Amazon stopped the threat by isolating affected EC2 instances on its platform, then collaborated with Cloudflare to disrupt the malicious domains and immediately alerted the targeted company.
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